Shipment & Refund Policy
At My Little Art Studio & Gallery, we are committed to ensuring your artwork and items are delivered with care and transparency. Please read the following policy regarding shipments, purchases, and refunds.
Shipping Information
Delivery Service: We use Australia Post Express Post Delivery for all shipments within Australia.
Estimated Delivery Time: 1–2 business days (depending on your location).
We carefully package all artworks and items to ensure safe arrival. Once your order has been shipped, you will receive tracking details.
International Shipping
At present, we do not ship internationally.
Purchase of Original Artwork
Final Sale
All sales of original artworks are final. Refunds or exchanges for change of mind are not available.
Condition of Artwork
Each artwork is a one-of-a-kind creation and may contain natural variations in texture, colour, and finish. Customers are encouraged to view and inspect artworks in person before purchase.
Damage After Purchase
Once an artwork has been collected from the studio, we are not responsible for any damage thereafter.
For delivered artworks, please notify us within 7 days of receipt if the artwork arrives damaged. We will work with you to assess the issue and provide a resolution where possible.
Ownership & Copyright
Ownership of the physical artwork transfers to the purchaser upon full payment. Copyright and reproduction rights remain with the artist. Artworks must not be copied, reproduced, or used for commercial purposes without the artist’s written consent.
Payment
Full payment is required at the time of purchase unless otherwise agreed in writing. We accept the payment methods advertised in-store.
Purchase of Fine Art Prints & Other Items
Final Sale
All sales of fine art prints and other items are final. Refunds or exchanges for change of mind are not available.
Product Condition
We take care to ensure all items are of high quality. Customers are encouraged to check their items at the time of purchase.
Faulty or Damaged Items
If an item is found faulty or damaged at the time of purchase, please notify us immediately.
For in-store or delivered purchases, you must contact us within 7 days of purchase or delivery to arrange a replacement or resolution.
Copyright
Copyright and reproduction rights for fine art prints remain with the artist. Prints must not be copied, reproduced, or used for commercial purposes without the artist’s written consent.
Payment
Full payment is required at the time of purchase unless otherwise agreed in writing. We accept the payment methods advertised in-store.
Online Purchases
Final Sale
All online sales of original artworks, fine art prints, and other items are final. Refunds or exchanges for change of mind are not available.
Product Details
We aim to provide accurate descriptions and images of each artwork and item. Please note that:
Colours may vary slightly depending on screen settings.
Original artworks are unique pieces and may contain natural variations in texture, finish, and detail.
Shipping & Delivery
Items are carefully packaged for safe delivery.
Estimated delivery times are provided at checkout but are not guaranteed.
My Little Art Studio & Gallery is not responsible for postal or courier delays.
Damage in Transit
If your order arrives damaged, please contact us within 7 days of receiving your delivery, including photos of the packaging and item.
We will assess the issue and provide a resolution, which may include repair, replacement (for prints/items), or liaising with the courier/artist (for originals).
Ownership & Copyright
Ownership of artworks, prints, or items transfers to the purchaser once payment has been received in full and delivery is completed. Copyright and reproduction rights remain with the artist. No artwork, print, or image may be copied, reproduced, or used for commercial purposes without the artist’s written consent.
Payment
Full payment is required at the time of purchase. We accept the payment methods displayed at checkout.
Contact Us
If you have any questions about shipping, refunds, or your purchase, please contact us:
My Little Art Studio & Gallery
📍 3/1065 Barrenjoey Rd, Palm Beach, NSW 2108, Australia
📧 hello@mylittleartstudio.com.au
